Return Policy

Green Earth Nurseries(Nurseries India Online Pvt. Ltd.) delivers high-quality and safely-packed products to our customers. We have partnered with reputed courier agencies for safe and timely delivery. There is free shipping on orders above Rs.499.

Can you Return Plants?

Green Earth Nurseries(Nurseries India Online Pvt. Ltd.) does not accept returns on plants as the poor plants will perish due to both-way transit stress. But we do guarantee that every plant will arrive at your doorstep in great condition.

Please note that the plant might look a little dull due to transit stress. But be assured that exposure to sunlight and proper watering will revive the plant to its natural and healthy state.

If you are worried about the plant’s health, you can always contact our support team:

How Long Does It Take for An Order to Arrive?

All the orders are dispatched from our warehouse within 6 working days. Most of the orders are delivered to your address within 3-6 working days from the date when the order is placed.

Can You Return Non-Plant Products?

It will be done if any non-plant product reaches you in a damaged state.

We take great care in selecting the best products for our customers that will help support and enhance your plant life. If you are not happy with your purchase, we will accept returns and exchanges on unused or unopened products within 10 days of purchase. Simply reach out to our customer support team to start the process.

What if You are Not happy With the Purchase?

If you dislike the received product, you can follow these steps to send the product back to us:

  • You can Self-Return the item to us within seven days from the delivery date.
  • We will send a replacement or initiate a refund for the products to your source account once we receive the product.
  • Minimal shipping charges would be made to return the product(s).
  • The return address is: 11/2, Mathura Road, Badarpur, Faridabad Haryana -121003
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